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UBS partners Diebold on branch automation

17 March 2015  |  1638 views  |  0 Source: Diebold

UBS AG, one of the top 25 financial institutions in the world, is teaming with Diebold, Incorporated (NYSE: DBD) to design, build, deploy and maintain its ideal in-branch banking solutions.

Collaboratively developed in Diebold's Europe, Middle East and Africa (EMEA) Center of Innovation, UBS and Diebold are making cashless banking transactions easy and secure at more than 400 tailored self-service units throughout UBS' 300-branch network in Switzerland.

By providing a consistent omni-channel user experience across UBS' network, the new units allow consumers to conveniently and securely execute transactions such as bill payments or get an overview of assets. In addition, with Diebold's full maintenance services supporting the new units, UBS can ensure maximum availability for its customers.

"UBS is excited to offer the technology that is the next phase in consumer convenience— the ability to perform cashless transactions at the channel that is most preferred by them," said Roland Hallauer, head business lead for teller and ATM, UBS. "Choosing to partner with Diebold's expert design team, who leveraged their extensive industry experience to meet our specific needs, enabled us to build together a flexible and modular solution that not only allows us to drive branch efficiencies, but gives us the opportunity to build off of our existing platform and prepare for the future of self-service transactions."

The flexibility of Diebold's solutions allow UBS to upgrade the units to include advanced self-service security and mobile technologies to increase the security and convenience for UBS' customers.

"We are proud to have leveraged our EMEA Center of Innovation and its unique design capabilities to offer UBS a solution that has the perfect match to the way they want to promote their brand globally and offer their clients a truly unique experience when transacting with UBS," said Bassem Bouzid, senior vice president and managing director, Diebold Europe, Middle East and Africa. "As financial institutions continue to look for ways to differentiate themselves, Diebold's world class teams are uniquely positioned in the industry to collaborate with customers, such as UBS, to deliver software, services and hardware solutions that solve their everyday business challenges." 

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