KeyBank joins Apple Pay bandwagon

Source: KeyBank

Starting March 17, KeyBank customers will be able to use Apple Pay™ to make simple and secure payments at more than 700,000 businesses across the United States and select iOS apps.

"We're thrilled to add Apple Pay to the fast-growing range of digital banking services we offer banking customers," said Matthew D. Lehman, senior vice president and head of digital banking.

Using their iPhone® 6 or iPhone® 6 Plus mobile devices running iOS 8.1 or later, KeyBank customers can use Apple Pay™, a mobile payments solution, to complete credit or debit card transactions without revealing their card information. Completing a transaction is easy; customers simply hold their iPhone 6 or iPhone 6 Plus near a contactless reader with their finger on the Touch ID™ fingerprint sensor.

KeyBank customers can also make in-app purchases with either the iPhone 6, iPhone 6 Plus, iPad Air® 2 or iPad mini® 3 mobile devices. Visit for more information about KeyBank's commitment to offering secure, easy-to-use digital banking services.

KeyBank places a high priority on helping to protect clients' financial assets and personal identification. Stringent security measures are in play from the time a client adds their KeyBank credit and debit cards to their Passbook to using Apple Pay™ to make transactions, either with a merchant or online.

"We use a detailed identity and verification protocol whenever we observe factors that might indicate attempted fraud when KeyBank cards are being added to Apple Pay™," Lehman said.

He said adding Apple Pay™ to KeyBank's digital banking program is part of a customer-focused plan that redefines the entire user experience across all digital platforms to give KeyBank customers the access and control they want.

"We have an ongoing commitment to identifying digital banking solutions, such as Apple Pay™, that put our customers in control," Lehman said. "We are committed to helping our customers feel confident in the decisions they make about their finances today and decisions they make for their financial future."

Lehman added thhat KeyBank has seen double-digit year-over-year growth in mobile and in online acquisition.

"It's exciting to see our customers' enthusiastic response each time we introduce a new digital capability," he said. 

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