Western Union expands European presence with UEA Exchange

Source: Western Union

The Western Union Company (WU), a global leader in payment services expanded its global relationship with UAE Exchange, an international money transfer retailer, from North Africa and Middle East to securing retail presence in 16 major city centres in the United Kingdom, Ireland, Germany & Netherlands.

Fourteen UAE Exchange’s Agent locations in major cities of London, Leicester, Birmingham and Wolverhampton (UK) and Dublin, (Ireland) have been activated to service customers wishing to send money using Western Union Money Transfer® services with multi-channel pay-out options in receiving countries. Agent locations in Munich (Germany) and Rotterdam (Netherlands) will follow soon.

The services include cash-pay out in more than 200 countries and territories, Direct-to-Bank to 40 countries including India, China, Nigeria, Pakistan, Australia and Japan and Direct-to-Mobile-wallet in 10 countries including Philippines, Bangladesh, Kenya, Afghanistan and Indonesia

‘Thanks to our expanded relationship with UAE Exchange, our retail presence in 16 major European cities expands our customers’ flexibility of sending cash and choice to facilitate convenient multi-channel pay-out options based on receiver preferences-either in cash, into bank account or mobile wallet depending on the receiver’s country,” said Giovanni Angelini, Senior Vice President and General Manager European Union.

“Extending our relationship with UAE Exchange, a prominent international money transfer retailer, into Europe has helped facilitate our goal to offer customers flexible, reliable and convenient ways to send and receive money around the world,” he said.

“Solidifying our long-term relationships with customer-focused high-quality Agents like UAE Exchange is a key part of our strategy to offer consumers ever more ways to help them achieve their goals by striving to make our services accessible wherever they need to send or receive money,” he said.

Mr. Lakshmi Narayanan, Regional Head - UAE Exchange Europe, said, “We are extremely pleased with expansion of our relationship with Western Union. Importantly it allows European customers to access Western Union’s global connectivity and multi-channel choice.”

“Europe is a significant hub for international migration with a large demand for international remittance services to family and loved ones across the globe. The European collaboration is a natural extension of our existing long and strong relationship with Western Union in the Middle East and North Africa.

The value and goodwill which both UAE Exchange and Western Union bring to the table is immense. We are confident that customers will be happy and benefit highly with this association.”

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