Nice call capture tech integrates with Speakerbus turrets

Source: Speakerbus

Speakerbus, a supplier of advanced voice solutions for the financial and command and control markets, recently completed interoperability testing of NICE’s call capture solution with iManager Call Detail Service, making NTR compatible with Speakerbus’ iTurret dealerboard.

The iTurret enables specialist capabilities as an integrated part of the organisations’ communication system. iTurret users access the same telephone lines, voice mail and unified communication system facilities as other users. The iTurret delivers a scalable form factor with superb functionality, resilience and integration to your existing Avaya, Cisco and Mitel infrastructure, thereby reducing platform count, complexity and costs.

NICE NTR offers clients a secure and reliable voice recording solution designed to help Financial Trading Floors maintain compliance with financial regulations, resolve disputes and manage call recordings effectively.

Charles Miscampbell, Sales and Marketing Director at Speakerbus, stated: “The successful certification of the NICE NTR solution with Speakerbus’ iTurret provides customers with the assurance of robust product interoperability. Our Technology Partnerships give customers more choice though our technology ecosystem strategy.”
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