Member Business Solutions (MBS) has selected nCino's Bank Operating System to provide its partner credit unions automated workflow and decisioning efficiencies in their member business lending and servicing.
MBS offers business loan support to partnering credit unions with loan underwriting, servicing and other documentation services. The Florida-based CUSO has underwritten $4 billion in business loans while maintaining delinquency rates under the industry average. MBS wants to see significant growth in its number of partner credit unions over the next few years and also grow loan volume and service more loans. The addition of nCino's Bank Operating System will move MBS away from a homegrown workflow application to a single, cloud-based platform for lead generation through to origination, funding and reporting - regardless of the loan type.
Jim Gallagher, president of MBS, explained, "nCino gives us the advantage of speed and quality. Credit union borrowers ultimately receive better loans because they will be delivered faster, with more transparency and through smarter decisioning. And, the system's Software-as-a-Service infrastructure enables our organization to scale in response to growth objectives. We cannot afford to be in the IT business. With nCino, I can focus on credit union relationships - and their member relationships - as the CUSO grows."
MBS will use nCino's Bank Operating System to perform underwriting and other preparatory documents for its partner credit unions, setting them in position to make loan decisions. Its partner credit unions will have single user access to upload borrower files and forms to help complete the transaction. The result will be a deeper level of clarity into the credit unions' loan production, and a more comprehensive borrower picture based on the definitive needs of each credit union.
"More and more credit unions are understanding their ability to have a stake in member business lending," said Pierre Naudé, CEO, nCino. "With the right tools in place, they can enter these relationships confidently and successfully manage them over time. This partnership is exciting because, through MBS' reputation for expertise in this area, we can extend our innovative technology to a group of credit unions varying in size and portfolio maturity that positions them as the reliable source for lending to more businesses."