Pegasystems enhances SmartBPM suite
Using SmartBPM as a platform and adding 22 years of banking experience, Pegasystems Inc. (Nasdaq: PEGA) today announced five new solution frameworks.
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These frameworks further enable banking customers to optimise their use of SmartBPM across the enterprise, and take advantage of the real-time feedback provided by PegaRULES Process Commander.
Smart Investigate for Payments 4.2 is the newest release of Pegasystems' market-leading payment investigations solution. Certified by SWIFT as a SWIFTNet Exceptions and Investigations (E&I) solution, it utilises new XML message and business process standards. The solution also offers added intelligence for intent-led process automation. SWIFTNet Exceptions and Investigations 4.2 is a new standalone solution for straight-through processing (STP) of investigations initiated using SWIFTNet E&I standard messages. The framework complements and adds value to existing investigation systems, allowing banks to benefit from technology advancements without migrating current systems. SWIFTNet Cash Reporting 4.2 is a new solution framework for real-time reporting of account and transaction data within and between financial institutions and corporate customers, leveraging new SWIFTNet XML message and business process standards. The framework helps companies achieve improved liquidity management (higher interest, lower overdraft costs), real-time exception processing and reduced financial risk. Self-Service for Smart Investigate 4.2 is another new solution framework allowing banks to differentiate their cash management service by offering corporate customers access to the reporting and processing capabilities of Smart Investigate for Payments. The framework further extends those capabilities beyond the bank's back office to its branches and call centres for improved service. Smart Investigate for Securities 4.2 is a new solution that makes Pegasystems' best-in-class exceptions management capabilities available to securities firms for the first time. It can also be deployed as an extension to Smart Investigate for Payments to provide a broad exceptions backbone for the institution.
"We continue to innovate by developing new solutions that make it easy for customers to achieve quick wins in their adoption of SmartBPM technology. New SWIFTNet message and process standards offer banks the opportunity to dramatically increase their investigations STP. Pegasystems' rules-driven solutions build on our historical successes and embrace these new standards,
helping customers gain agility for sustained competitive advantage," commented Jay Sherry, vice-president of marketing and solution development, Pegasystems.