Source: DST International
DST International (DSTi), a leading provider of business process management solutions, announces that Silica Fund Administration Systems (Pty) Ltd (Silica) has agreed a new contract for the use of AWD, DSTi's integrated business process management solution.
Founded in 1999, Silica has become a leading third party retail fund administrator and software applications service provider in the Southern Africa and UK offshore markets.
Neil Crawford, operations manager for AWD at DSTi South Africa, said, "DSTi's business process management solution forms a core part of Silica's seamlessly integrated product set and provides them with flexible and versatile automated processing capabilities."
Gavin Pike, Silica's IT director said, "We selected AWD to complement our operations in order to achieve significantly increased efficiencies and service levels across a variety of business lines and processes. AWD also supports our plans for further expansion into the global markets, enabling us to benefit from the advantages South Africa offers international processing centres."
The use of AWD allows Silica to present more comprehensive range of services to their clients. Some of these services include automated compliance, unit trust switches, transfers and repurchases, all managed through a single workflow environment. This single workflow environment ensures that client interaction is always of the highest and most consistent quality.