As the longest established vendor supporting the wholesale banking Exceptions and Investigations market, Pegasystems Inc. (Nasdaq: PEGA) today announced its Business Process Management (BPM) software now supports 60% of the world's global payment investigations volume, with a total value exceeding $1 trillion daily.
Since its first production system in 1985, Pegasystems has provided customers with solutions that improve productivity and control service costs by leveraging rules-based BPM technology. Today, Pegasystems supports more than 50,000 payment investigations per day or over 13,000,000 a year. Whether foreign or domestic payment inquiries, treasury investigations or inter bank compensation claims, Pegasystems helps increase service quality, lower operating costs and improve customer satisfaction by closing the execution gap that occurs when evolving business objectives outpace the ability of systems to respond. In addition, Pegasystems helps customers significantly reduce risk by proactively and efficiently managing the investigations and exceptions processes.
With production installations in leading banks world wide, including the top four US and UK banks as well as the top three French banks and top two Swiss, German and Dutch banks, Pegasystems provides financial institutions the ability to automate the full range of payments, securities and treasury investigations and exceptions management activities. Importantly, many of these banks are starting to use Pegasystems' SmartBPM platform more widely to realize growth, productivity and compliance objectives throughout the enterprise.
"We recently achieved a world record in scalability testing, and our company is recognized throughout the banking industry for leadership in the sophisticated exceptions market," said Jay Sherry, Vice President of BPM Markets, Pegasystems. "Our technology meets the demanding performance and technical requirements of the world's leading banks, as well as the growing needs of our financial services customers and those in other industries."