With the Mortgage Market Review (MMR) now here, Legal & General have already implemented Intelliflo's Intelligent Office (IO) solution to help its Appointed Representatives (ARs) become fully compliant with new regulations.
Legal & General have been working closely with five partner firms to ensure that the solution and the training required exactly fits the needs of Legal & General's distributors.
Legal & General chose IO to give its advisers more tools to manage and report on customer activity. ARs will have access to on demand statistics and figures to help them identify trends, new business opportunities, measure and benchmark performance, along with tasks and activities by advisers. IO is also a web-based system, so advisers will be able to access the software from most devices, in any place and at any time.
Simon Maskell, Proposition Director, Legal & General Network, said: "We are confident that Intelliflo's IO system will help to make our Network's transition into the post-MMR industry as smooth as possible. We have implemented IO to enable us to manage regulatory obligations now and in the future much more effectively, and produce clear and robust audit trails as the number of advised sales, begin to increase post-MMR.
The move to IO is a key element of our long term commitment to ensuring that Legal & General's distribution network is the strongest in the market. We have made a huge investment into making sure the system is tailored for our ARs, offering excellent adviser and customer experience. And with further enhancements planned later this year and next, it can only get better."
Dave Chessell, Chief Commercial Officer, Intelliflo, says: "We are pleased to see that our Intelligent Office solution has helped Legal & General prepare for the changes that come with the MMR. Regulation is one of the key challenges that the mortgage market will have to face as of the end of April, and having the appropriate system to accommodate these changes is essential. IO will enable greater efficiency and productivity in a compliant way."