Jack Henry & Associates, Inc. (JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar division today announced that Maryland-based Andrews Federal Credit Union, which has more than $1 billion in assets, has completed the in-house installation of the Episys® core system.
Andrews Federal Credit Union selected Episys to support its growth plans and long-term business objectives. It chose Symitar as its primary technology partner based on the company's sophisticated product offering, reputation, proven track record with successful conversions, ongoing product evolution, and strong history of third-party solution integration. It selected Episys to create material operational efficiencies for the front and back office, deliver innovative financial products and services, and provide an exceptional member service experience.
Andrews Federal Credit Union president and CEO, Jim Hayes, commented, "Episys is a comprehensive, proven core platform that improves the very fundamentals of our business. We've been on Episys for six months and we've already seen the benefits of its broad functionality and extensive customization capabilities. The added efficiencies enable us to provide better member service. We are committed to giving our members the products and services they need to achieve their financial goals."
David Perkins, chief information officer at Andrews Federal Credit Union, reported, "Episys has delivered on our expectations. The technology platform will allow us to adapt to the changing financial environment and be responsive to the growing financial needs of our global membership. The move to Episys and its implementation is an important milestone for our credit union."
According to Ted Bilke, president of Symitar, "This progressive credit union clearly respects the role technology plays in its ongoing progress and performance, and the member experience it provides. It is rewarding to help each of our credit union clients leverage Episys, its deep functionality, and virtually unlimited customization opportunities to support unique requirements and evolving business strategies. We expect Andrews Federal Credit Union will continue to realize strong returns on its investment in Episys. We look forward to a long-term partnership with this organization and welcome every opportunity to help it maximize the enterprise-wide operating efficiencies and process improvements Episys can deliver."