Source: Financial Fusion
Financial Fusion, Inc., a Sybase company (NYSE: SY), announced that it and implementation partner Viecore, Inc. have successfully implemented Financial Fusion's Consumer Banking Solution with Alaska USA Federal Credit Union.
Alaska USA Federal Credit Union selected Financial Fusion for its ability to rapidly deliver comprehensive services and features across multiple customer segments and platforms.
Alaska USA Federal Credit Union is one of the largest credit unions to deploy Financial Fusion's Consumer Banking Solution. This application provides Alaska USA's members the ability to customize their online account experience, manage accounts, and perform a variety of self-service functions. The solution also provides the ability to transfer funds, pay bills and setup and receive alerts on critical account and transaction events. Moreover, the solution allows members to initiate both domestic and international funds transfers through Western Union and open new accounts online.
"We are always looking for ways to bring better and easier services to members," said John Shipe, chief information officer, Alaska USA Federal Credit Union. "Financial Fusion's solutions provide complete reporting, money movement and self-service capabilities via the online channel and have been deployed to support touch screen kiosks making account services easier for our thousands of remote members."
"The new solution is providing Alaska USA's members with an enhanced user experience, offering a wide range of online banking features and real-time transactions," said Thomas Chisholm, president and CEO of Viecore, Inc. "In today's competitive banking environment, the ability to retain member loyalty and expand new relationships is essential to business growth."
"Financial Fusion's success as the leader in the retail banking market results from working closely with customers such as Alaska USA Federal Credit Union to understand their business and specific market segment," said Richard Moore, president, Financial Fusion, Inc. a Sybase Company. "Financial Fusion's highly customized solutions make the benefits of increased efficiency and convenient Internet access available to all of our clients 24x7."
With Financial Fusion's retail banking, financial institutions can offer leading features including online statements, external funds transfers and alerts while maintaining and strengthening their brand. With a fully integrated platform from Financial Fusion, Alaska USA is taking advantage an industry-leading solution and functionality to support the growing needs of its member base as well as leveraging features across market segments and lowering the overall total cost of ownership.