Jack Henry Banking announced today that NorthStar Bank and Athens Federal Community Bank have both selected its SilverLake System core processing platform to provide enterprise-wide automation through Jack Henry Banking's outsourced offering, JHA OutLink Processing Services.
According to Monty Wiegel, president and CEO of Florida-based NorthStar Bank, which has approximately $192 million in assets, "Attracting, serving, and retaining commercial customers in our competitive marketplace is a key component of our bank's growth and business strategy. We made the decision to replace our legacy core system with one that provides sophisticated commercial functionality and that would enable us to expedite our speed-to-market with new commercial products and services. We retained an experienced consulting firm to help us evaluate our alternatives and after detailed system demos and visits with existing system users, we were convinced SilverLake has the functionality we need. The full integration between SilverLake and Jack Henry Banking's complementary solutions also enables us to stop investing our internal resources in the development and maintenance of multiple interfaces between our core and disparate add-on products. Jack Henry Banking's commitment to full integration also generates material operating efficiencies that just cannot be realized in an interfaced environment."
Jeff Cunningham, president and CEO of Tennessee-based Athens Federal Community Bank, which has approximately $284 million in assets, said, "We have high but reasonable expectations for our technology partner and trust that our relationship with Jack Henry Banking will drive our institution forward. We expect the same commitment to customer service and responsiveness that our bank provides to our customers. And we expect products and services and ongoing releases to be production-proven and ready for implementation without operational issues or distractions. Jack Henry & Associates has a strong reputation for providing high-quality products and outstanding customer services, it is financially strong and stable, it has a clear long-term strategy, and it has a very satisfied and loyal customer base. Our interaction with existing SilverLake users clearly validated the results of our consultant-driven evaluation and gave us added confidence we were partnering with the right company and were making the right long-term technology decision."
Stan Viner, general manager of sales for Jack Henry Banking, said, "Banks select Jack Henry Banking for three fundamental reasons - product quality, exceptional service, and the way we do business. Banks select SilverLake for the deep core functionality, strong commercial banking capabilities, full integration with more than 100 complementary solutions, and the extensive customization opportunities it provides. We are excited to add these two banks to the family of approximately 425 banks that have installed SilverLake in-house or implemented the system through our outsourced offering. We look forward to establishing close, long-term relationships with these banks and to delivering the service levels that exceed their expectations and the ever-advancing functionality they need to optimize their dynamic business strategies."