BancTec and Xansa to deliver offshore document processing services to UK firms

Source: BancTec

Xansa, the outsourcing and technology company, and BancTec, a specialist in financial document handling, have formed a partnership to offer a high-volume document processing and offshore business process capability for the UK market.

The service will offer a compelling proposition for organisations processing large volumes of documents such as credit card applications, insurance claims and general customer correspondence. The Xansa-BancTec partnership will offer a highly efficient and accurate document processing service, reducing the cost of taking on and managing customer data.

"The partnership is a meeting of two leaders in their fields," commented Peter Jolliffe, Director, Managed Services of BancTec Limited. "Xansa has an enviable track record of delivering value-added business process services by leveraging its mature and fully integrated India delivery channel. Xansa forms an ideal partner, complementing our managed service operation and we are looking forward to working with Xansa to develop the UK market."

"BancTec's leadership in document capture technology and managed services enables the maximum automation of data capture, allowing Xansa to focus on the complex aspects of the processes that require human intervention", said James Doyle, Head of Financial Services, Xansa. "The joint Xansa-BancTec offering will enable businesses become more agile and responsive to customer needs by reducing application processing time, improving accuracy and reducing operational costs, resulting in enhanced customer acquisition and retention."

The Xansa-BancTec partnership announced today can be scaled to process millions of handwritten documents. Xansa and BancTec are already active in the banking, insurance, public sector, retail, telecoms, and utilities sectors, where they will offer the new service.

Separately, BancTec, Inc., a global provider of document and remittance processing solutions, announces the release of PayCourier® Check 21, an electronic check routing solution that offers clients ultimate ease of conversion to business operations in the Check 21 image exchange environment.

PayCourier Check 21 can be implemented as a standalone solution or seamlessly integrated into the existing BancTec PayCourier remittance solution. As a standalone system, PayCourier Check 21 interfaces with any legacy system, regardless of the institution's processing infrastructure.

PayCourier Check 21 is an economical solution that offers clients scalability and ease of conversion in the Check 21 image exchange environment. Developed for quick user implementation, PayCourier Check 21 imports images, converts data according to industry standards and routes images to image-enabled institutions. PayCourier Check 21 can establish an unlimited number of capture points and can present items to multiple exchange points after conversion.

PayCourier Check 21 includes an Image Replacement Document (IRD) module that allows users to produce IRDs that can be processed as substitute checks. It also utilizes Image Sentry, a BancTec image quality and usability tool that ensures all images are thoroughly tested for compliance with industry standards.

"By offering PayCourier Check 21, we have ensured that businesses, especially those using legacy systems, can leverage their existing systems for Check 21 image exchange," said Mark Fairchild, Senior Vice President, Global Products and Operations for BancTec. "For clients running BancTec PayCourier, OSA, 9500 or any other remittance processing system, PayCourier Check 21 offers a comprehensive and adaptable interface."

PayCourier Check 21 will be showcased at TAWPI in Baltimore from July 24-27, 2005 in the BancTec booth (No.303). BancTec will be demonstrating the solution along with its PayCourier remittance solution prior to being stored permanently in archive.

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