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Royal Credit Union chooses Digital Insight for digital banking

17 September 2013  |  2031 views  |  0 Source: Digital Insight

Digital Insight announced today that it is working with Royal Credit Union to offer digital banking services and solutions to the credit union's more than 140,000 members.

With more than $1.3 billion in assets, Royal Credit Union will enhance its mobile and online financial management capabilities with the help of Digital Insight's digital banking solutions to serve its members throughout Wisconsin and Minnesota.

"With our flexible and easy-to-use digital banking solutions, we're helping Royal Credit Union satisfy its members' needs by providing anytime, anywhere access"

"Our members lead busy lives, and we are committed to providing easy-to-use and flexible solutions to fit their financial lifestyles. By partnering with Digital Insight and upgrading our digital banking capabilities, we are enhancing our members' experiences so that they can achieve their financial goals in a more efficient and cohesive way," said Rudy Pereira, President and CEO, Royal Credit Union. "Digital Insight's banking solutions will allow us to bring our existing solutions under one platform and provide a more unified experience for our members."

Digital Insight data shows that customers now interact with their financial institution via the digital branch more than any other way. An ongoing study revealed online customers interact with their financial institution's website approximately 10 times per month and 19 times per month when mobile is added.

By working with Digital Insight, Royal Credit Union will be taking advantage of Digital Insight's flexible platform, an online and mobile software-as-a-service platform that allows financial institutions to seamlessly incorporate solutions created by third-party developers or bankers themselves via application programming interfaces, or APIs.
Royal Credit Union members can now manage their finances easily with a suite of digital banking offerings including:
• Mobile and Tablet Apps for Apple and Android with Mobile Remote Deposit Capture, allowing members to bank anytime and anywhere.
• Personal Financial Management capabilities with FinanceWorksTM, helping members manage their information and accounts, ensure bills are paid on time, allows members to see where their money is going, and receive a variety of alerts about their financial status via e-mail.
• Purchase Rewards, enabling customers to receive and activate customized merchant-funded discounts or rewards that are based on their personal buying habits.
• TurboTax® for Online Banking, to quickly and easily prepare, plan and file tax returns within one online banking session.

"With our flexible and easy-to-use digital banking solutions, we're helping Royal Credit Union satisfy its members' needs by providing anytime, anywhere access," said Paul Johnson, Vice President of Sales for Digital Insight. "By launching banking solutions with Digital Insight, Royal Credit Union gains a dedicated partner who will share their mission in providing technology to create better member relationships and higher engagement." 

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