Digital wallets are a must for banks and other payment service providers to secure customer loyalty and offer lots of advantageous features.

Customers' increased comfort with mobile, internet-connected devices has resulted in a number of developments in the banking world, too. A digital wallet is a more comfortable alternative to carrying around a physical wallet full of cards and cash, and opens up more flexible payment and credit options.
"With SkyBy, a bank or payment service provider will be able to offer their customers the possibility of replacing a stack of debit, credit and loyalty cards with just one app," says Philippe Bourgeois, Head of Software Strategy & Design at Sopra Banking Software, "SkyBy integrates payment and credit functionalities and offers a real-time account overview."

Other differentiating features include on-the-fly customer advice. "SkyBy can allow the customers of a bank or a company with similar activities to quickly compare prices, and can be integrated with existing customer loyalty programs. Our customers can personalize the app as they see fit," adds Mr. Bourgeois.
The new solution not only comprises front-end functionalities, but also takes care of the back-end, which includes the digital wallet server and integration with payment and credit platforms.

As with anything that uses the Internet, security is an important consideration as well. Sopra Banking's long experience with the development of software solutions for online banks or the engines for retail banks' online arms have created the necessary expertise in that regard. Mr. Bourgeois: "So we can assure that SkyBy is what it is supposed to be: very safe, very fast, and very flexible."