Sterling launches mobile-banking suite

Source: Sterling Financial Corporation

Sterling Financial Corporation, whose principal operating subsidiary does business in Washington, Oregon and Idaho as Sterling Bank, today announced that it is launching a robust mobile banking suite for consumer customers.

Now, Sterling Bank customers can manage accounts with a mobile phone or a tablet using the Sterling Bank Mobile App, which is available for iPhone®, iPad® and AndroidTM devices. Customers can also access accounts with Mobile Web or enroll in Text Banking and text the bank to receive account balance and recent transactions.

"We're excited about providing a suite of mobile banking solutions that address our customers' desire for convenient and on-the-go banking," said Patricia Baughman, SVP and director of Corporate Product Management and Market Research at Sterling Bank. "By bringing banking to our customers' mobile devices, we can be where they want us, when they want us."

Together, Mobile Web and the Mobile App provide customers with the capability to access more information and conduct more personal banking from their phones or tablets, including:

  • Mobile Deposit (for consumer customers)
  • Pay bills
  • Check account balances
  • View transactions
  • Transfer funds
  • Find branch and ATM locations

Unlike many other banks, customers who use the Mobile App will have the ability to make Mobile Deposits at no charge. Using their device's camera, customers can make deposits simply by taking a picture of the front and back of an endorsed check, entering the check amount and selecting the deposit account. Email notifications will communicate the status of the deposit. For details,

The Sterling Bank Mobile App is a free download through the Apple App Store and Google PlayTMand is available today.

With Text Banking, customers can keep closer tabs on their accounts, providing better control over finances and assist in avoiding fees. Text banking features allow customers to check account balances, as well as view up to 90 days of transaction history by texting 24 hours a day, 7 days a week. To get started, consumer customers can visit the new Mobile Banking Center within Online Banking.

To ensure mobile customers can make safe transactions across services, Mobile Web and the Mobile App integrate various security features. For instance, one user ID is assigned per phone number to protect against potential fraud. Advanced Sign-On Authentication may be required should a customer sign on from an unrecognized device, and multifactor authentication works to identify customers when signing on via Mobile Web or the Mobile App.

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