Knight Capital monitors trader communications with Chase ITS

Source: Chase ITS

UK Compliance specialist Chase ITS has installed its innovative compliance monitoring system at Knight Capital Group, Inc.

Known for being at the forefront of innovative trading solutions Knight has been trialling the system, called JumpTo, for last 12 months. JumpTo is designed to monitor all sales and trader communications, including voice, email and IM, and alert the compliance and monitoring function proactively to potentially anomalous activity.

Says Mike Edis, Managing Director and Chief Compliance Officer in EMEA, "JumpTo also gives us immediate access to all relevant communications, including a free-text search facility that brings together telephone and e-mail as well as other text communications. For the first time we are able to text search voice calls which should significantly reduce the time taken to identify relevant conversations with clear cost saving implications."

This can cut the time taken to collate information for investigations from days or weeks to hours, saving time and money and allowing a more timely assessment to be made and earlier action to be taken.

Knight has successfully completed a full roll-out in London, and as part of the implementation, Chase ITS has put in place high-quality voice capture tools, as well as implementing a direct interface to Knight's Symantec® Enterprise Vault installation.

JumpTo gives real and near real-time visual "trending" information to show what activities traders are involved in. By automatically extracting information from each document or voice file that passes through, JumpTo can then link related documents together, to allow users to navigate through large data sets quickly.

Nigel Cannings, Technical Director at Chase ITS adds, "Our system plugs the hole in holistic compliance by allowing voice files to be used interchangeably with e-mail and IM. Using our Intelligent Voice platform, we can quickly extract key words and phrases, even full transcriptions, to be used in text analysis tools, such as JumpTo, or other systems already in use. We help find the smoking gun before it's fired."

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