NCR Corporation (NCR) today announced it has been awarded a five-year technology service agreement from People's Bank of China (PBOC) Shanghai Automatic Clearing Centre.
NCR will provide on-site technical support and maintenance services for the Centre's intra-city clearing systems, ensuring it can accurately and timely complete the average daily clearing of 100,000 cheques.
The Shanghai Automatic Clearing Centre is one of the largest intra-city cheque clearing centres in China. The centre is installed with five units of NCR E1700 imaging transports for intra-city cheque clearing; another two units of NCR iTRAN™ ImageTrac ®III color imaging transports are used for cheque inward service for commercial banks and multi-size voucher processing.
Both systems were installed and tested and have been maintained by NCR since 2005 and 2007 respectively. By entering the new service agreement, NCR will provide professional technical on-site support during the daily clearing hours as well as a 24-hour hardware replacement should there be a hardware issue.
"We continue to rely on NCR for its services support, because NCR possesses strong expertise for building and maintaining cheque clearing systems. We are confident that NCR will ensure the availability of our cheque clearing in making our lives and the lives of our customers easier," said Wu Keyi, Director of the Shanghai Automatic Clearing Centre.
"We have been committed to offering cheque clearing solutions to China since NCR built the first cheque clearing system for PBOC Guangzhou Branch in 1996," said Jimmy Zheng, general manager for NCR Services in Greater China. "By continuing our relationship with PBOC Shanghai Automatic Clearing Centre, we are demonstrating NCR's strength in just one of our many service offerings to financial services companies in China. We are proud to support the smooth running of the ever increasing demand for cheque clearing needs in Shanghai."
Currently, NCR's customers for its payment solutions include PBOC's headquarters business division, its Shanghai headquarters and more than ten of its regional branches; commercial banks, which include Bank of China, Agricultural Bank of China, Industrial and Commercial Bank of China, China Construction Bank, Bank of Communications; and additional banks in Shanghai, Nanjing and Central China.