Source: Carreker
Carreker Corporation (Nasdaq: CANI), a leading provider of technology and consulting solutions for the financial industry, announced today that Threshold Financial Technologies Inc. (Threshold), a Canadian-based provider of Automatic Teller Machine (ATM) Management Services and turnkey ATM solutions to financial institutions and retailers, has licensed Carreker's eiManager software to manage their network of more than 1,600 ATMs, further expanding Carreker's worldwide ATM customer base.
eiManager is an enterprise ATM network management solution that allows financial institutions to improve ATM network efficiency and reduce costs by streamlining processes and enhancing the management of ATMs and service providers.
eiManager provides Threshold with improved fault management capabilities by allowing them to interpret, respond, ticket, dispatch, escalate and report any potential problems within the network either before they will impact Threshold's customers or early enough to minimize their consequences.
"We manage multiple types of ATM devices from a number of providers, so we needed a solution that would be flexible enough to allow us to meet the needs of our diverse business model," said Matthew McIver, president of Threshold. "eiManager is an affordable, scalable solution that offered us the flexibility we were seeking and allows us to reduce our overall ATM management costs and increase ATM network availability for our clients, as well as create capacity for future growth."
"As one of the largest operators of full service ATMs in Canada, Threshold has differentiated themselves by offering superior products and services," said Brian Evetts, executive vice president, International Operations and Cash & Logistics of Carreker. "Carreker's eiManager allows them to enhance the services they provide by significantly improving overall customer responsiveness and fault management capabilities."
J.D. "Denny" Carreker, chairman and CEO of Carreker said, "The Canadian ATM market is highly advanced, and Threshold's selection of eiManager clearly demonstrates the value that our solutions can provide to the financial services industry as we help them to gain a competitive advantage by more efficiently managing their vast network of ATMs."
eiManager receives real-time alerts for ATM faults and cash activity and automatically schedules business actions when a problem occurs. ATM statuses are tracked in real-time, providing users with the ability to measure and report the impact of the faults. Advanced cash correlation logic allows for complex, automatic cash replenishment scenarios.