FirstBank, Tennessee's largest independently owned and operated bank, has licensed Paragon's ATM configuration management software, ConfigBuilder, to enhance its ATM configuration file development.
FirstBank required a solution that would provide more control over its ATM screens and fully test its ATM load files prior to deployment.
With ConfigBuilder, FirstBank can customize its ATM screens with text, graphics, audio and multiple languages from a PC and view the screen flow with the same graphics, character sets, movies, audio files, and animation files supported by its ATMs. ConfigBuilder's realistic ATM lead-through and capture playback make it easier for FirstBank to debug, test and verify ATM configurations prior to uploading them to its ATM network.
"FirstBank needed a solution that would simplify the task of making frequent screen changes as well as provide text-to-speech, and ConfigBuilder met all of our requirements," said Scott Smith, FirstBank Vice President of Electronic Banking. "ConfigBuilder allows for faster development of new ATM loadsets and modification of existing ATM loadsets. ConfigBuilder also allows for testing and debugging of ATM configurations, which speeds up the response time for deploying new functionality."
"It's been a pleasure working with FirstBank," said John Chozas, Southern US Sales Director for Paragon. "They provide excellent service to their clients and we look forward to assisting them with our solutions as they continue to grow."