Using SAS, the leader in business analytics software and services, for case management, industries such as banking, insurance, government and health care can document, track and manage financial crime and fraud investigations with more speed and efficiency. Enhancements include a centralised reporting hub, improved event notifications and faster Web service capabilities.

"Leading case management technologies need to provide investigators with streamlined automation and convenience so cases are handled as effectively and efficiently as possible," said Rodney Nelsestuen, Senior Research Director at CEB TowerGroup. "Organisations can then manage risk while mitigating operating costs, increasing efficiency, documenting compliance and improving business performance."

The new SAS Enterprise Case Management provides a single financial crime and fraud investigation system with a report console - a centralised hub to create and manage regulatory reports. In addition to supporting multiple forms with varying jurisdictional requirements, hub users can file currency transaction reports (CTRs) and suspicious activity reports (SARs) via an intuitive point-and-click interface to manage e-files and review regulatory reports. This on-demand reporting and management dashboard unites departments enterprise-wide.

Case owners can better manage alerts and customise notifications with the new subscription feature, resulting in more efficient investigations. Enhanced Web services let users update records and add reports, e-files, comments, and attachments. To save storage space and speed investigations, users can retrieve external and unstructured third-party data through a Web service call rather than populating data in the case management system.

A component of the SAS Enterprise Financial Crimes framework, the enterprise case management solution streamlines processes and investigations, helping to reduce costs and improve fraud prevention. Case management, the backbone of documenting, tracking and managing investigations, provides financial reporting information, such as fraud losses, and is the primary resource for filing government regulatory reports.