UBS extracts back-end data for mobile manipulation with Cicero
11 April 2012 | 1966 views | 0
Cicero Inc. (OTC.BB: CICN.OB), a leading global provider of customer experience management and integration technologies, today announced that UBS AG (NYSE: UBS - News) has signed an enterprise software license and services agreement to deliver integrated, "smart" device solutions across the enterprise.
Cicero's technology is initially being used to integrate, automate, and present information from desktop applications and backend systems into easy-to-navigate "smart views" on mobile devices such as the Apple iPad®. This allows its Financial Advisors to securely and easily access critical, relevant information, resulting in higher productivity and a better client experience. UBS will also use Cicero products to provide a smart unified desktop solution to employees throughout the organization.
"Cicero enables application workflow integration, eliminating unnecessary data entry while also allowing us to streamline and automate end-user processes," commented Andy Brown, UBS Chief Technology Officer. "Additionally, we are using Cicero as a core part of the platform used to extend and expose these processes to mobile users."
"Cicero allows companies to break through silos of information, freeing that information to be presented to meet the requirements of specific roles and tasks. Cicero makes it possible to quickly and securely provide relevant information over networks enabling employees to be both mobile and more efficient," said John Broderick, CEO of Cicero Inc. "Simply using an iPad to access hard-to-navigate disparate applications behind a firewall doesn't do much for you. The key is easily getting the right information presented in the right manner. Regardless of an employee's role in the organization, helpful information delivered directly to the device best suited to accomplish the business goal, should be as simple as a tap of the glass or a click of the mouse. We're delighted to have visionary leaders such as UBS using our technology to transform the way they do business."