Spire Payments, the payment terminal provider and the new name for Hypercom in the UK and Spain, today announced that it has partnered with Enterprise Rent-A-Car (Enterprise) to provide a flexible, secure and convenient mobile payments system.
The arrangement follows Enterprise Rent-A-Car, the world leader in car rentals, requiring a new payment solution for secure, PCI compliant acceptance of card payments away from the office.
Spire Payments has recently deployed its M4230 mobile card payment terminal to 350 Enterprise office locations across the UK. The M4230 is a fully accredited, secure chip & PIN device that takes credit and debit card transactions at mobile locations using GPRS as its method of communication.
The terminal has also been customised enabling Enterprise specific reference details to be entered when completing a transaction, aiding in Enterprise's internal processes.
At the same time, and in conjunction with Spire, TS3 Services Ltd, one of the UK's leading payment processors, has developed a solution that enables Enterprise to easily process refunds and secondary additional transactions for customers wanting to extend their car rentals using the payments industry innovation of Tokenisation*. As a result Enterprise can now cross reference any subsequent transactions with a unique token which the merchant can use in place of the original card details.
TS3 have also tailored their solution to include and display Enterprise specific fields within their online tool, again, assisting in various back end processes.
Dave Millener, Managing Director of Spire Payments UK commented; "The solution we have provided for Enterprise will transform the way that payments are made in the car rental industry. Customers can be confident that their payments are processed quickly and securely at a location that is convenient for them. In addition to this, our in-house helpdesk and next-day swap-out service will ensure Enterprise and its customers experience a first class customer service by being on hand to deal with follow-up queries quickly and efficiently."
"Spire's M4230 mobile handheld terminal authorises the payment instantly and is perfect for any appllication where payment needs to be taken off premises, providing a clear customer service advantage for Enterprise over its competitors."
Parthi Cumarasamy, IT Director for European Infrastructure added; "We are pleased to partner with Spire Payments and TS3 to deliver a truly seamless payment service where security and privacy of customer information is foremost. We believe that the flexibility of the solution provides Enterprise Rent-A-Car with a distinct advantage over many of our competitors."