Western Union contracts with Mercer Outsourcing for processing pensions payments
Western Union Business Solutions, a business unit of the Western Union Company (NYSE: WU), a leader in global payment services, has signed an exclusive deal with Mercer Outsourcing, the U.K.'s largest pension administrator, to handle payments to retirees living in 80 countries.
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Mercer Outsourcing will now pay their overseas pensioners through Western Union Business Solutions.
With this agreement, retirees who receive pension payments through Mercer will benefit in a number of ways:
Funds can be delivered directly into a bank account in 80 countries in more than 44 currencies.
Retirees will receive their payments more quickly than ever before - generally within 2 days.
Mercer Outsourcing employees will benefit from a more streamlined and transparent payments process. They will also be able to validate a pensioner's details before payments are made.
"This alliance - the largest deal we've ever done in the UK - will position Western Union Business Solutions as a leader in processing overseas pension payments," said Raj Agrawal, President, Western Union Business Solutions. "We hope to replicate this model in the U.S. and Australia, providing convenient, efficient and innovative solutions for employers and their employees."
"As the world becomes increasingly globalised, we are seeing more British pensioners moving abroad," said Jonathan Mindell, EMEA Business Leader, Mercer Outsourcing. "This service will allow us to offer our clients a more competitive solution and the world-class customer service Western Union Business Solutions is known for."
Western Union Business Solutions enables companies of all sizes to send and receive cross-border payments and manage foreign exchange, creating unique solutions tailored to suit their FX needs. As a leading non-bank provider of business payments, Western Union Business Solutions offers its services through locally licensed affiliates in 23 countries. Supported by a network of trading offices, strategic banking relationships and a global clearing network, businesses can send cross-border payments in more than 140 currencies.