Fiserv (NASDAQ: FISV), the leading global provider of financial services technology solutions, announced today that it has partnered with Integrated Media Management (IMM) to integrate Teller Source Capture from Fiserv as part of IMM's Teller Item Capture solutions.
This partnership replaces a third-party capture solution that IMM had been using, allowing more credit unions to use the Teller Source Capture application from Fiserv to capture images and process transactions.
The IMM suite of teller solutions is currently fully integrated with many of the account processing solutions from Fiserv, including XP2®, DataSafe®, Spectrum® and AdvantageTM. The addition of the Fiserv capture technology is a natural fit and an extension of the existing relationship between Fiserv and IMM. Teller Source CaptureTM from Fiserv brings credit unions added value such as:
• Increased Efficiency - Teller Source Capture eliminates much of the teller data entry and many of the teller documents;
• Fewer Back Office Adjustments - Since each transaction is created and balanced as the teller interacts with the member, corrections to deposits can be made real time with the depositor; and
• Risk Mitigation Tools - Teller Source Capture identifies duplicate items, image quality issues and other rules established in deposit review.
IMM item processing customers will now have the ability to seamlessly leverage the entire portfolio of Source Capture Solutions from Fiserv, which includes branch (back office), merchant, consumer, mobile and ATM source capture. IMM clients will also be able to take advantage of membership to the Fiserv Clearing Network (FCN) for image exchange and settlement. FCN offers transit, receipt and return item capabilities and is a simplified and low cost alternative to check image exchange.
"IMM is a valued partner of Fiserv and has a market leading reputation in the credit union space. Having Source Capture Solutions from Fiserv available and integrated with the teller solutions from IMM provides both superior products and services to our joint client base," said Gary Brand, director of Source Capture Solutions, Fiserv.
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"Our partnership with Fiserv and the inclusioclusion of its Source Capture Solutions creates an enhanced teller environment for our clients," said Chuck Klein, chief executive officer of IMM. "We are pleased to partner with a leader in Check 21 technology and expect this venture to introduce new value to the market in the added efficiencies we can extend to credit unions."
IMM is a sponsor of Innovate 2011, a client event for Credit Union Solutions from Fiserv. Innovate is the credit union community's largest technology-focused event, offering Fiserv clients unmatched exposure to solutions and insights that are relevant, practical and responsive in today's digital, connected world. Held at The Venetian in Las Vegas, September 19—22, Innovate gives Fiserv clients the opportunity to review market trends, talk with leading experts and explore integrated, results-oriented solutions.