In a move away from multiple HR systems, which generate large paper trails, Northern Rock required a single, accurate HR and payroll database. Trent was selected because of its ability to automate business processes and deliver improved access to information on areas such as recruitment, absence, training and development - allowing the organisation to compile more detailed management reports.

"We are increasingly seeing how important effective HR reporting is to management success," comments Lawrence Knowles, Managing Director at MidlandHR. "Having access to accurate and timely information is a vital part of this process and more and more of our customers are recognising how technology such as Trent can help them to do this."