Focusing on user experience, business transaction management, and advanced application monitoring throughout the entire application lifecycle, Hiscox aims to better focus IT resources on delivering more application services more rapidly for greater competitive advantage.

"We rely heavily on IT to power our growth. We know that better service performance and availability equates to better reputation and customer experience, which in turn leads to greater loyalty and revenue", said Andrew Turner, Hiscox Group IT Director. "As application change accelerates, as user demand grows and as our systems become more complex, we felt we needed a new approach to how we monitor and manage our applications. We found dynaTrace to be the best APM solution in providing the detailed, actionable information we were looking for across the entire application lifecycle. With dynaTrace we now can pre-empt problems before they reach production and resolve them much more efficiently. With better resource utilisation, we can focus our teams on delivering more business services to our customers at a faster pace than ever before."

dynaTrace has been supplying the US and European financial market with a new approach to application performance management for several years. "We are very pleased that such a well-regarded global insurer as Hiscox would select dynaTrace as its next generation APM system", said John Van Siclen, dynaTrace CEO. "Over the past three years, dynaTrace has proven itself in a number of global financial companies such as Axa, Provinzial, Mobiliar, Lombard Odier, CréditAgricole, Fidelity, and Thomson Reuters. It's gratifying that our unique, new approach to application management continues to resonate with leaders such as Hiscox, who are challenged by growing IT complexity as business grows and markets shift".