Datacard Group, the world leader in secure ID and card personalization solutions, today announced that HarborOne Credit Union is utilizing its industry-leading Datacard CardWizard software to instantly issue Visa debit cards on demand at the branch level.
Activation is immediate, so members can start using their debit cards within minutes of opening a checking account or requesting a replacement debit card.
HarborOne Credit Union has implemented Datacard CardWizard software in all of its 15 United States branch locations around New England, with the goal to drive activation and usage rates up for its debit card program, eliminate the cost, risk and delay of sending cards through the mail and improve overall members' satisfaction levels.
"There are many benefits to offering instantly issued debit cards to our members - first and foremost, the security and convenience of hand delivering the card in the branch differentiates us and gives us a competitive advantage in the marketplace," said Wayne Dunn, senior vice president and chief technology officer at HarborOne. "In addition, because we now have the ability to instantly activate our debit cards, our members can start using their cards immediately, which increases their satisfaction because they leave the branch with a fully functional card, while increasing card usage rates and helping us achieve that ever so important top-of-wallet status."
The credit union chose CardWizard software-which is PCI PA-DSS compliant-because of its ability to interface with their core banking technology, enabling easy implementation for automated instant issue, PIN selection, rePIN and instant activation.
For card production, HarborOne is utilizing the Datacard FCP 20/20 card printer, which offers security features that meet established specifications for the instant issuance of Visa debit cards. The FCP 20/20 card printer delivers brilliant, high-definition, full-color retransfer printing with over-the-edge coverage.