CardinalCommerce, the leader in payment authentication services and CommercialWare, the leading provider of cross-channel retail management software, have announced an agreement through which CommercialWare will recommend the Cardinal Centinel payer authentication software to its customers who want to participate in the 3-D Secure programs, Verified by Visa and MasterCard SecureCode.
CommercialWare has already simplified the implementation of this type of authentication software through modifications made to its CWDirect multi-channel order management, fulfillment, and customer service solution, thereby ensuring 3-D Secure data compatibility.
"CommercialWare is happy to be able to extend additional value to our customers through our relationship with CardinalCommerce," said Jonathan Ellman, VP Corporate Development, CommercialWare. "Retailers are concerned with their increasing risk associated with fraudulent behavior and by working with CardinalCommerce we can provide a solution to answer their concerns."
CardinalCommerce currently provides authentication services through its patent-pending Cardinal Centinel 3-D Secure MPI, to over 18,000 online merchants. CardinalCommerce pioneered the Application Service Provider (ASP) model for payer authentication services, which provides the fastest, most cost effective way for ecommerce businesses to participate in Verified by Visa and MasterCard SecureCodeTM. Participating merchants currently benefit from guaranteed payment on nearly 60 per cent of their transaction volume. More importantly, merchants can eliminate fraudulent chargebacks (typically 7 out of 10) and lower their discount rate substantially. Authenticated transactions also offer guaranteed payment and fraud liability protection for international purchases.
"We are excited to announce our partnership with CommercialWare," stated Kendall G. Myles, Senior Vice President of Merchant Services at CardinalCommerce. "CommercialWare's high level of customer service positions them as a trusted advisor to their customers, particularly on matters of transaction security and fraud prevention. CommercialWare's selection of Cardinal Centinel as the preferred 3-D Secure MPI partner for their customers is a wonderful endorsement of the value of Cardinal's services."
CardinalCommerce will be attending CommercialWare's User Conference this May to provide more information to CommercialWare customers about the benefits of participating in 3-D Secure.