Fis (NYSE:FIS), one of the world's largest providers of banking and payments technology, today announced that Rockland Trust Company will convert its entire item processing and statement printing operation to Fis, including remote deposit capture for commercial and consumer clients.
FIS will also provide its mobile remote deposit capture solution enabling the bank to offer a new self-service product to its customers.
Located in Eastern Massachusetts, Rockland Trust has been an FIS HORIZONTM client since 2000. The full-service community bank was founded in 1907 and today has assets of $4.7 billion and more than 155,000 customers. Prior to the new agreement, Rockland Trust was already using several other solutions from FIS including ATM/debit card processing and eBanking. The bank is also a member of the NYCE Payments Network, an FIS company. The conversion to FIS' item processing services, statement printing and remote deposit capture solutions allows Rockland Trust to enhance its customer service, and process payments and documents faster and more accurately.
Ed Jankowski, chief technology officer and operations officer at Rockland Trust, said the decision to select FIS as the bank's item processing provider was based on service levels, total cost of ownership and the financial institution's solid relationship with FIS.
"An important reason for the switch is the long-term relationship and partnership we have with FIS and its ability to deliver a high level of consistent service," said Jankowski. "Integration was also a key factor. We are able to offer expanded functionality to our customers including commercial, consumer and mobile remote deposit capture offerings, creating entirely new self-service delivery channels for our customers."
"'FIS' item processing solution can save banks such as Rockland Trust significant time in daily teller balancing, as well as cut reconciliation time in half," said Randy Fluitt, executive vice president, Image and Output Solutions at FIS. "Once deployment is complete, Rockland Trust will benefit from increased operating efficiencies bank-wide with FIS' integrated technology. This expanded relationship is a testament to FIS' reputation as a single-source image solutions provider, including item processing, consumer, commercial and mobile remote deposit capture, as well as statement printing."