20 August 2017
visit www.avoka.com

MasterCard incorporates Norkom case management technology

28 September 2010  |  2699 views  |  0 Source: Norkom Technologies

Norkom Technologies today announced that its industry recognized case management solution, Enterprise Investigation Management (EIM), is being incorporated into MasterCard's Expert Monitoring Solutions fraud management service to help enhance the capabilities MasterCard's issuing customers currently have in predicting, detecting, and preventing payment card fraud.

In a unique ASP (application service provider) agreement, MasterCard is hosting Norkom's EIM solution and offer it as a value-added service to its customers to help enhance their fraud management capabilities.

Norkom's EIM solution enables MasterCard's customers to view and respond to incidents of fraud by ensuring that they have access to information needed to validate whether or not an incident is truly suspicious. Imbued with rich investigative tools such as in-line browsing and data snapshotting, EIM also has the capabilities to reduce the time required to respond to a case. Plus, its enhanced sophisticated analysis provides MasterCard customers with an even clearer picture of potential fraud activity.

"The integration of Norkom's EIM into our Expert Monitoring Solutions platform is in line with MasterCard's best-in-class fraud management product development strategy," explains Bruce Rutherford, Group Head of the Fraud Management Solutions group at MasterCard. "MasterCard's turnkey Expert Monitoring Solutions platform incorporates a robust scoring engine and modeling solution from Brighterion, and through the partnership with Norkom, MasterCard will layer a sophisticated user interface onto the Expert Monitoring Solutions platform to meet the varied fraud prevention and investigation needs of our customers."

According to Joe Friscia, Norkom's EVP and General Manager of the Americas, "We're delighted to partner with MasterCard. We're always looking for new and innovative ways to use and deploy our solutions and this ASP deployment is a particularly exciting project for Norkom. With Norkom's EIM, MasterCard's customers have access to a global turnkey solution through EMS to provide comprehensive end-to-end fraud management solutions."

Comments: (0)

Comment on this story (membership required)

Related company news


Related blogs

Create a blog about this story (membership required)
visit www.worldpaymentsreport.comdownload the paper nowvisit www.niceactimize.com

Top topics

Most viewed Most shared
Mobile contactless spending accelerating in UKMobile contactless spending accelerating i...
10131 views comments | 23 tweets | 23 linkedin
Norwegian banks and startups form fintech clusterNorwegian banks and startups form fintech...
8499 views comments | 19 tweets | 23 linkedin
RBS to bring Silicon Valley to EdinburghRBS to bring Silicon Valley to Edinburgh
8143 views comments | 10 tweets | 7 linkedin
hands typing furiouslyWhy Is Risk Analytics Important?
8136 views 0 | 3 tweets | 1 linkedin
Barclays pairs banking data with third party apps for SmartBusiness DashboardBarclays pairs banking data with third par...
7421 views comments | 15 tweets | 14 linkedin

Featured job

London, UK (or flexible)

Find your next job