For the first time in several years, banks and ISOs in Canada now have a choice of provider for ATM communications services following the launch of a new product by Transaction Network Services Canada, a subsidiary of Transaction Network Services (NYSE:TNS).
The new service called TNSLink provides secure, flexible, high speed communications via 3G wireless channels. It is PCI DSS compliant and enables dial devices to leverage wireless technology to transport payment related data. TNSLink utilizes the TNS Canada managed Secure SSL Gateway, which has been specifically designed for the payments industry, to supply reliable, secure, and efficient delivery of transactions to ATM processors.
John M. Perry the General Manager Americas, Payments Division at Transaction Network Services, said: "We are delighted to be extending our services into ATM communications. As one of Canada's leading providers of ATM services and support, we are very close to the market and understand the demands facing the industry for secure, fast, and resilient communications.
"Unfortunately, in recent years, banks and ISOs have had very few options for ATM communications and this lack of competition has been felt. Now they have a choice and can select a service most appropriate for their needs and we are confident this will be TNSLink.
"TNSLink allows banks, ISOs and ATM operators to improve availability, enhance transaction speed and increase revenues. Average dial ATM transactions can take more than 20 seconds, but a typical TNSLink wireless transaction averages just 8 seconds, so ATMs can handle higher transaction volumes while increasing satisfaction among users. Greater availability and faster speeds equate to greater revenue opportunities for banks, ISOs and ATM operators. Improved performance also gives operators the ability to more efficiently deploy their ATM estate, since they can now handle more transaction volume with fewer machines."
TNSLink's wireless capabilities provide the flexibility to place ATMs in the locations where they can be most effective in driving revenue, while still offering secure and reliable payment communications.
Mr Perry added: "We expect to see a lot of interest in TNSLink from ISOs who are looking for improvements over their current ATM communication service provider. To ensure a smooth migration, the TNSLink service includes site pre-qualification, implementation support, equipment configuration and distribution, billing and 24x7 helpdesk support.
"We have extensive experience in ATM communications, with TNSLink being used in the US since 2006. Last year we introduced the solution in Australia and in early 2010 made it available to the UK market. I look forward to now helping the Canadian industry enjoy the benefits of this valuable technology."
Transaction Network Services provides ATM communications and processing services to over 110,000 ATMs worldwide. In addition to ATMs, TNSLink can also be used at point-of-sale terminals and kiosks.