24 June 2018
Visit www.worldwealthreport.com

Fiserv announces the 500th installation of online documents ordering system

23 September 2010  |  2007 views  |  0 Source: Fiserv

Fiserv, Inc. (NASDAQ: FISV), the leading global provider of financial services technology solutions, today announced that it has completed the 500th implementation of CustomSource(TM), a robust web-based business documents ordering solution that offers a host of operational efficiencies and cost control capabilities. Black Hills Community Bank, located in Rapid City, S.D., is the 500th client to go live on CustomSource.

CustomSource enables financial institutions to decentralize document inventory management, allowing branch personnel to view, order and proof administrative forms, business cards, letterhead and other documents from their locations. The easy-to-use tool includes document specifications, image libraries and pricing as well as brand management standards customized for each client.

Athens, Tenn.-based Athens Federal Community Bank, a Fiserv client for seven years and one of the first institutions to implement CustomSource, uses the solution to handle a wide range of documents including teller receipts, checks, cash tickets, application tickets, statements and envelopes.

According to Kenny Charles, vice president of information technology at Athens Federal, prior to implementing CustomSource, Athens Federal used a manual process for ordering documents that was more time consuming, and often resulted in a significant number of errors. Since implementation in 2009, Athens Federal has reduced errors by 95 percent.

"The centralized approval process has played a big role in making our bank more efficient," said Charles. "We are saving money by reducing the delivery costs and we have improved our cash flow because CustomSource enables us to make smaller, smarter and just-in-time orders."

An example of the Fiserv core competency in processing, CustomSource provides on-going order and fulfillment needs while minimizing the resources needed to manage this element of an institutions operation.

"CustomSource from Fiserv puts the client in control of when they place orders and how they manage their document inventory," said Dave Hiller, senior vice president and general manager of Output Solutions, Fiserv. "Financial institutions that choose CustomSource quickly realize that the real-time nature of this online ordering tool has a powerful impact on their document ordering process and their bottom line."

Comments: (0)

Comment on this story (membership required)

Related company news

 

Related blogs

Create a blog about this story (membership required)
Visit www.worldwealthreport.com/Visit iliad-solutions.com/

Top topics

Most viewed Most shared
GPS raises £44 million to fund international growthGPS raises £44 million to fund intern...
26741 views comments | 7 tweets | 8 linkedin
Robots save Nordea from GDPR processing nightmareRobots save Nordea from GDPR processing ni...
9438 views comments | 10 tweets | 18 linkedin
BIS: Cryptocurrencies are an environmental disaster that could break the InternetBIS: Cryptocurrencies are an environmental...
8906 views comments | 18 tweets | 23 linkedin
ING and BNP Paribas invest in blockchain-powered trade platform TradeIXING and BNP Paribas invest in blockchain-p...
7606 views comments | 15 tweets | 27 linkedin

Featured job

Competitive base, double ote, benefits
New York, Boston, Chicago, Philadelphia, USA

Find your next job