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State Employees' Credit Union introduces text service

05 May 2010  |  1356 views  |  0 Source: State Employees' Credit Union

State Employees' Credit Union (SECU) has launched two new services to help members stay informed with up-to-the-minute account details - Two-Way Text Messaging and Alerts.

Although the services were highlighted on SECU's website, ncsecu.org, in April, the new options were just officially announced this week in the May issue of the Credit Union's member newsletter Grassroots. Already over 40,000 members have signed up for Alerts and nearly 3,000 have registered for Two-Way Text Messaging.

Two-Way Text Messaging allows members to receive current account balance(s) and account activity information via text message. The service requires an active mobile device, which is validated during the registration process through SECU's secure Member Access. Once registered, members can choose to receive information such as their current balance and their last three posted transactions.

SECU Alerts allow members to receive specific account notifications via text message through an active mobile device or via secure message through SECU's online Member Access. Once registered, members can sign up for the following Alert options: New E-Statement Alert, Deposit Alert, Low Balance Alert, Non-Sufficient Funds (NSF) Alert, Overdraft Alert and Withdrawal Alert.

Rick Rhoads, Senior Vice President of SECU's E-Services department, states, "An increasing number of members rely on their mobile devices to stay connected as their busy lives keep them on the go. Finances are not something you want to fall by the wayside when you are traveling or just trying to manage a hectic schedule. No matter where they are, with these two new services members can stay in the loop on SECU account activity. Two-Way Text Messaging and Alerts also complement the Credit Union's other beneficial online services including Member Access, Mobile Access, BillPay, and E-statements, to name a few."

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