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Patelco Credit Union fights online fraud with Guardian Analytics

20 January 2010  |  3056 views  |  0 Source: Guardian Analytics

Guardian Analytics, a provider of online account fraud prevention software, announced today that Patelco Credit Union of San Francisco has selected Guardian Analytics' FraudMAP to strengthen protection of its online channel and its members from the growing threat of fraudsters.

Patelco selected FraudMAP due to its unique ability to defend against even the most sophisticated fraud attacks without impacting their members' online experience and without overburdening their security staff.

"We pride ourselves in customer service and FraudMAP is helping us continue to offer the highest quality of service at the individual member level," said Racheal Strider, IT security manager, Patelco Credit Union. "We found that Guardian Analytics' focus on the individual member provides fraud detection that's more accurate than other solutions we evaluated, allowing us to maintain member privacy, security and trust and giving us confidence in continuing to enhance our online services. Further, FraudMAP's smart user interface makes it easy for us to have a proactive approach to detecting and preventing fraud."

Patelco is among the largest credit unions in the country, with more than $3.7 billion in assets and 290,000 members, 100,000 of which bank online. Patelco serves the employees of more than 1,000 large and small businesses and communities throughout California and throughout the United States with multiple banking channels including 40 branches, online banking, mobile banking, telephone banking and ATMs.

"More and more institutions are recognizing that existing security solutions are not enough to stop today's sophisticated online banking attacks and are investing in a new line of defense that can protect against today's fraud schemes," said Terry Austin, president and CEO. "We are thrilled to add Patelco to our growing family of banks and credit unions and look forward to being a key component of their strategy to protect their rapidly increasing online member base."

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