Experian, a global information services provider, today announced that its Tallyman next generation collections management system is now available in the North American market.
The Tallyman system is tailor-made for today's rapidly changing economic environment and allows users to manage their collections processes more efficiently. Tallyman reduces operational costs over traditional legacy systems while improving cash flow.
Tallyman users can expect cash collection metric improvements of up to 70 percent with operational cost reductions reaching 40 percent. In addition to maximizing collections recovery, Tallyman streamlines the internal process and minimizes the need for manual intervention. Additionally, the system provides real-time feedback on collections team performance, resources and overall strategy effectiveness.
"Every stage of the customer lifecycle must be managed efficiently in today's economic environment, none more so than the recovery or collections stage," said Gary Kearns, Experian president of Decision Analytics. "In real-time Tallyman will segment and identify those accounts with the highest return potential, allowing the user to intelligently allocate resources and improve cash flow to the bottom line."
Tallyman promotes a more strategic approach to collections than existing legacy systems. Initially offered in the UK and Europe, this next-generation collections work stream management system operates with real-time decisioning and enhanced user flexibility to accommodate the changing customer environment and operational business needs. The result is better segmentation of the customer base in order to focus resources on the most profitable opportunities.
The Tallyman service complements the broad Collections suite of products offered by Experian. The products and services operate independently or bundled and are designed to create efficiencies in both processes and resources.