Integrated Bank Technology (IBT), a company that specializes in providing core processing and imaging software applications for in-house and ASP environments for financial institutions across the country and provides 24/7 support services, announced that Texas-based Border Federal Credit Union has completed the installation of its Integrated Branch Capture and Integrated Document Imaging.
The products have saved IBT customers thousands of dollars in reduced costs associated with courier services, data processing and document management and storage costs.
"We began searching for a branch item capture product because we wanted the ease of use that comes with a more streamlined, turnkey check imaging process," Carrie Martin, Executive Vice President and Chief Financial Officer at Border FCU, explained. "We considered four vendors, but ultimately IBT's product was more user-friendly and the company offers excellent technology support. That's a key consideration for the credit union because we are located in a remote location."
Since the installation of Integrated Branch Capture, Border FCU has been able to access and research documents faster. The credit union is also experiencing fewer losses from bad checks and the imaging allows it to make exceptions and clear checks in a shorter amount of time, providing faster access to funds for its 21,000 members.
Integrated Document Imaging has also allowed Border FCU to eliminate the printing of reports. The audit feature that is built into the application converts documents in the credit union in digital form and trust that it is properly reviewed before the original paper is destroyed. This gives the staff more time to not only manage document image quality, but also maintain the integrity of filing. And since Integrated Document Imaging stores all of Border FCU's documents in one centralized database, the time and costs associated with document management, retrieval and storage have been significantly reduced.
"As many financial institutions are launching green initiatives, the elimination of paper through these solutions makes sense in terms of both corporate responsibility and increasing efficiency," Mike Golebiowski, President at IBT, added. "Border FCU will be able to remove the inconvenience of storing paper, reduce costs and enhance the service it offers to members."