Appian, the global innovator in enterprise and on-demand business process management (BPM) technology, today announced that Swiss securities dealer EFG Financial Products AG, part of the EFG Group, the third largest banking group in Switzerland (based on BIS Capital Ratio), has selected Appian Enterprise as its process improvement technology platform.
EFG Financial Products AG will initially deploy Appian to automate, manage and improve various workflow processes within the company.
"A focus on process automation and improvement is essential to our mission of providing the highest quality products and services to meet the demanding needs of the market and our customers' requirements," said Alex Regg, Managing Director, Head of IT at EFG Financial Products AG. "Appian delivered a completely integrated solution for process visibility, document and content management and comprehensive reporting, with an entirely web-based architecture to enable rapid deployment and broad user adoption which is critical to our business operating model."
EFG Financial Products AG, a specialist in issuing and marketing structured investment products, has created an IT platform that sets new standards in terms of automation, ease of use and speed in fulfilling customer demands. The Appian BPM Suite extends the value of this infrastructure by empowering business users to document processes, identify bottlenecks and enable process improvements.
The company identified the Term Sheet Creation process as the first, strategic process implementation, based on the highly manual and time-sensitive nature of the process and the initial value to the business. The creation time for term sheets must be tracked because they are based on current market conditions. The Appian-based Term Sheet approval process will help EFG Financial Products AG managers track term sheet creation times, while also helping system users prioritize work and meet deadlines. Appian's integrated Business Activity Monitoring and extensive reporting options will provide both the real-time and historical data needed for continuous process improvement.
"Customer-focused industries such as Financial Services are using BPM technologies to meet the challenges of a shrinking economy," said Justin Thomas, Managing Director of Appian Europe. "By standardizing and optimizing repeatable processes, reducing friction in service delivery and minimizing employee training times, companies like EFG Financial Products AG are able to build customer-centric cultures that help them differentiate in the market and provide a high value proposition to their customers."