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Eontec integrates Norkom analytics with banking software

19 February 2004  |  1813 views  |  0

Eontec, the leading global provider of multi-channel customer banking solutions, and Norkom Technologies - a leading analytics software company specialising in Risk Management and CRM (customer relationship management) solutions for the financial services industry - have today announced a technical alliance that addresses the growing problem of fraud and money laundering for financial institutions.

Under the terms of the alliance agreement, Norkom and Eontec will work to integrate their solutions more closely together and promote each other's technology to their client base, which includes some of the world's leading financial institutions.

Paul Kerley, CEO, Norkom says: "Eontec is becoming the standard for multi-channel customer banking solutions. Integrating our analytics with Eontec's banking functionality provides an unequalled degree of real time control and security."

Norkom Alchemist(tm) is the enabling technology and platform for a portfolio of business applications including anti-money laundering, fraud, operational risk management, watch list management, marketing automation and business performance analytics. Using pre-built behavioural models, business rules or scenarios, reports and templates Norkom Alchemist addresses business issues around risk and opportunity management enabling banks to minimise attempted financial crime, leverage efficiencies, improve competitiveness, reduce costs and increase profitability.

Combining multi-channel banking services and real-time customer knowledge, Eontec provides massively scalable customer-banking software solutions. Assembled from process-driven banking and customer services and using industry-standard J2EE(tm) technology, Eontec's best-of-breed solutions include Branch {Teller and Platform}, e-Banking, Call Centre, and Multi-Channel Lending. Differentiated by their full functionality, open standards, scalability, and extensibility, Eontec solutions deliver flexibility, speed of implementation, cost reduction and enhanced customer relations to banks globally.

Norkom's and Eontec's client lists from the banking sector include: Bank of Ireland, Bank Of Montreal Financial Group, Canadian Imperial Bank of Commerce (CIBC), Canadian Tire Financial Services, Commonwealth Bank of Australia, DBS Bank, EBS Building Society, Harris Bank of Chicago, HSBC Group, and ING Direct.

Commenting on the alliance, Patrick Brazel, CEO, Eontec said: "Norkom offers a unique analytical approach to risk management and fraud prevention in the retail financial services sector. Their ability to help banks improve their defences against all types of risk especially credit and debit card fraud and money laundering addresses the growing concerns of almost all major banks."

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