Fincentric Corporation, a leading global provider of core retail banking and customer value management software to financial institutions, announced today that Northern Savings Credit Union has successfully converted to its new system, Wealthview Banking.
Fincentric provides Northern with retail banking software to deliver loans, mortgages, chequing & savings accounts, RRSP and RRIF products, as well as complementary tools for insurance and financial planning services for its members. In addition, Wealthview Banking provides high performance online transaction processing and supports integrated delivery channels, such as branch, Internet, ATM, and interactive voice response.
Fincentric's customer-centric retail banking system complements Northern Savings' initiatives for enhancing service levels for its members. "Our previous system lacked sales analysis tools for our frontline and the capacity to track and measure high value comprehensive member relationships. We wanted the ability to deliver customized products that make sense in our unique marketplace," said Michael J. Tarr, CEO of Northern Savings Credit Union. "The open architecture of the Fincentric system and its analytical capabilities will improve the credit union's ability to be even more responsive and innovative."
Northern Savings Credit Union offers a full array of financial products and services to residents of Northwestern British Columbia. The credit union has branches located in Prince Rupert, Terrace, Masset and Queen Charlotte City, providing financial services to more than 16,000 members while managing assets of $275 million (CAD). In addition, Northern Savings provides mortgages and deposits through their wholesale division, Mortgage and Investment Group (MIG) in Victoria, BC. Northern Savings Insurance, a wholly owned subsidiary of Northern Savings, offers a complete line of life, disability, auto, property, and business insurance services.
Northern Savings selected Fincentric by working through CU Technical and Administrative Services Corp. (CUTASC), an IT systems integrator in BC. Formed in 2002, CUTASC is owned by Evergreen Savings Credit Union and Northern Savings Credit Union, and provides technical and administrative services to several credit unions in British Columbia.
"This successful implementation in partnership with CUTASC is a significant milestone for Fincentric. We're thrilled to have Northern Savings Credit Union join the growing Wealthview Banking customer base in Canada," said Alice Laberge, president and CEO at Fincentric. "We are particularly pleased that one of BC's largest credit unions is utilizing our software to greatly contribute to better member experiences and higher satisfaction levels."