Online Resources Corporation (Nasdaq: ORCC), a leading provider of online financial services, today announced that iQ Credit Union will convert to its highly customized online banking solutions.
iQ Credit Union, one of Online Resources' long-standing bill payment clients, serves educators, businesses and other residents of the state of Washington.
iQ Credit Union is expanding to Command Retail Internet Banking, which is customized by the credit union for its members and hosted by Online Resources. This solution provides the credit union the flexibility to perform extensive interface customization without the high cost associated with extensive professional services and fixed systems operations. It also includes Mobile Banking, a full-featured, highly secure application that also seamlessly integrates with the credit union's bill payments service.
iQ Credit Union is also expanding its services for business members with the launch of Command Business Banking. This service includes all the necessary features that will enable business members to conveniently manage their finances online.
Since 1999, iQ Credit Union has been a client of Online Resources for PayAnyone bill payment service. Over time, as the Internet has evolved and the need for making advancements to meet the ever changing needs of its members has expanded to include Money HQ, a personal financial management service, and Expedited Payments, for last minute guaranteed payments. iQ Credit Union has also looked to Online Resources for integrated consumer marketing and call center support to drive channel profitability and success. Since their initial launch ten years ago, member billpay adoption has increased fivefold.
"iQ Credit Union's commitment to providing their members a superior online experience is evident in their growth in adoption and their decision to expand services to their business members," said Ronald J. Bergamesca, Online Resources' executive vice president and general manager for Community Bank and Credit Union Services. "iQ Credit Union has been an exemplary client for ten years and we look forward to serving them for the next ten."
"Upgrading our online service and launching mobile and business banking are essential for iQ Credit Union to meet our members' growing needs, and Online Resources is the best partner to help us do that," said Jim Morrell, iQ Credit Union's senior vice president of support services and chief information officer. "Online Resources has long provided us the full spectrum of technology, operating and marketing support to make our Internet channel successful."