Bluepoint Solutions, a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and electronic document management software technology for financial institutions, announced the availability of its RDC Consumer product.
Bluepoint's solution provides bank and credit union account holders the ability to conveniently deposit checks from any location - home or office - at any time. Users can easily make deposits with the use of a computer, a secure Internet connection and a scanner.
The consumer capture product is designed to help financial institutions retain customers, and more importantly, gain new deposit accounts. The solution increases profitability with a new source of fee income and significantly reduces operational costs, because deposits are now captured in the home rather than with a teller at the branch. RDC Consumer is fully integrated with Bluepoint's powerful transport service, which compiles image files from its other RDC products including branch, teller, merchant and ATM, for immediate clearing, resulting in earliest possible funds availability. RDC Consumer also maintains a central repository, making image files immediately available for research and retrieval, institution-wide. Because of its ability to accommodate an infinite number of consumers, the solution gives credit unions and community banks a competitive advantage with larger institutions while at the same time completing the expected service offerings of any size institution - large or small.
"Due to its emerging popularity among credit unions and community banks, we anticipate consumer capture technology will become a commodity across all financial institutions, along the same lines of general online banking capabilities," said Brad Ganey, senior vice president, payment services for Southwest Corporate Federal Credit Union. "Currently, we have seen credit unions embrace consumer capture technology more fully than banks. We have worked closely with Bluepoint Solutions to ensure we provide our member credit unions with the top remote deposit capture solutions. Bluepoint remains well ahead of the curve, especially with its latest consumer capture solution."
The system also improves various aspects of member and customer service efforts. Consumer Capture satisfies convenience issues by eliminating the need for an additional trip to the financial institution for deposit. Employing the consumer's existing Web-based, home banking system, the solution provides a user-friendly interface and a simple sign-on procedure for scanning checks.
"The cornerstone of Bluepoint Solutions is our modern, sophisticated technologies," said Hal Tilbury, president and CEO for Bluepoint Solutions. "This is evidenced by the number of platform replacements we've managed and installed in the past few months. Institutions are realizing the first generation capture products are not able to drive out costs or meet the needs of their customers. We take great pride in our solutions suite and are pleased to add yet another mode, consumer or home capture. Bluepoint is now one of the few companies offering integrated capture products at every point of presentment, including branch, teller, merchant, ATM and now, consumer. We listened to the feedback of our growing client base and partners and recognized an increasing demand for products that improve customer service and give financial institutions an edge in an increasingly competitive market. We believe our consumer capture solution will provide that edge and help institutions attract and retain account holders."