FINEOS will become the new enterprise-wide software solution for Thornton's loss adjusting claims operations and provide major efficiency gains and an enhanced service to Thornton's insurance clients. The new system offers a modern platform that will scale to meet Thornton's predicted business growth over the next few years. The company, which provides property loss adjusting and full cycle general insurance claims handling on behalf of large insurers, selected FINEOS following an in-depth evaluation of property and casualty claims solutions available on the market.

According to the Managing Director, John Eves, "FINEOS provides us with a best-in-class claim service which enables us to manage better service and lower costs through the use of efficient and effective processes. The powerful business process management capabilities within FINEOS Claims ensure the automation, generation, execution, and measurement of tasks required to handle claims. This will help reduce the amount of time loss adjusters have to spend on routine administrative tasks freeing them up to concentrate on the service we provide. The solution will also allow us to easily measure our performance against the service agreements we have committed to with our insurance clients."

Michael Kelly, CEO, FINEOS Corporation welcomed the announcement. "We are delighted that Thorntons is joining the growing list of premier clients who have chosen FINEOS Claims to transform the way they handle claims. The deployment of our modern, web-based platform will position Thorntons for future growth while enhancing the service they give to insurance companies. We look forward to working with the Thorntons team to make this project a real success".