Latvia's DnB Nord Banka expands self service options with Tieto

Tieto implements cash-in functionality for DnB NORD Banka in Latvia.

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Cash-in functionality broadens self service possibilities for bank's customers by enabling cash instalments to their accounts within the bank through ATMs.

Cardholders benefit from possibilities for 24/7 self-service and ability to deposit their account or pay credit payments without visiting a bank's office. For the bank increased customer self-service means reduced processing costs as well as less queues in branch offices.

"The customers of DnB NORD Banka appreciate the beneficial financial products as well as excellent service offered. The self-service possibility provided in co-operation with Tieto enables the customers of the bank even better opportunities to save time when taking care of the basic financial activities of the day", explains Ilmārs Vamzis, Head of Retail Department of DnB NORD Banka.

"We are delighted to assist DnB NORD Banka in providing better services and time savings for their customers. More and more bank services are becoming available through ATMs as they are a great channel for creating a self-service branch. Furthermore Tieto Card Suite offers a wide functionality to accomplish it", says Maris Ozolins, Head of Cards, Tieto Financial Services.

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