Source: Online Resources Corporation
Online Resources Corporation (Nasdaq: ORCC), a leading provider of online financial services, today announced that Apple Bank for Savings has signed a multi-year agreement with its Community Bank and Credit Union Services unit for its full service suite of online banking and bill payment services. Apple Bank is a $7 billion asset institution with 50 branch locations in the metro New York area.
In the fourth quarter, Apple Bank will convert its online services to Online Resources' UNITESM Financial Services Suite, which includes internet banking, integrated bill payment, personal financial management, expedited payments and several self-service features. Each of these highly integrated services is backed by sophisticated consumer marketing, end-to-end security and customer care for a seamless consumer experience.
In addition, the Bank chose to implement account opening, which enables prospective customers to quickly and conveniently apply for new accounts online. This service dramatically accelerates credit and identity verification and introduces a host of up-selling and cross-selling opportunities.
"We chose to consolidate to one platform because it provides our customers a superior online experience, and provides us a single point of accountability for our Internet channel," said Tony Pietrantuono, senior vice president for Apple Bank. "With decades of integration experience, flexibility and scale, we believe Online Resources is best suited to meet Apple Bank's technology, operating and marketing needs."
"Apple Bank understands that integration expertise translates into process and cost efficiencies, as well as a better customer experience," said Ronald J. Bergamesca, executive vice president and general manager of Online Resources' Community Bank and Credit Union Services. "We look forward to providing them robust, end-to-end services that help maximize adoption and maintain a competitive edge."