Metavante (NYSE:MV), a leading provider of banking and payments technology, today announced that HomeStreet Bank has elected to replace its current core processing solution with Metavante Corporation's Integrated Banking Services, a core system offering within Metavante's Banking Solutions division.
Headquartered in Seattle with assets of $2.9 billion, HomeStreet Bank offers a full range of financial services through its network of 30 branch and mortgage offices located in Washington, Oregon and Hawaii.
HomeStreet Bank will deploy Metavante's Integrated Banking Services, the client-centric core banking platform that consists of a broad offering of financial services solutions to meet the evolving business objectives of retail, commercial and business institutions, regardless of the organization's size or business plan. As part of its extensive agreement, HomeStreet has selected several additional solutions that include: customer relationship management, electronic funds transfer, document imaging services, debit card processing and card personalization. These solutions are integrated with Metavante's core banking platform, providing HomeStreet with an end-to-end solution that will support improved customer service. The bank has also joined Metavante's NYCE Network, naming NYCE its exclusive provider for ATM and PIN-based point-of-sale debit card access.
"Throughout our 87-year history, we have recognized that the key to our success is in building long-term relationships with our customers," said Joan Enticknap, president and chief operating officer of HomeStreet Bank. "We are able to do this by providing consistently great service, which depends in large part on having the systems in place that allow us to meet the needs of our customers each and every day. As we continue to grow, Metavante will help us maintain our focus on customers by providing the systems and support we need."
"Dynamic factors such as technology advancements, globalization, new competitors and elevated customer expectations are rapidly reshaping the market and challenging financial institutions' abilities to adapt," said Jamie Geschke, president of Metavante Financial Solutions Group, which includes the Banking Solutions division. "Metavante's robust platform enables our technology products and services to work together, allowing clients like HomeStreet Bank to more efficiently develop and adapt their financial services to meet the needs of their customers, without recurring infrastructure investment and business disruption."