Discover selects Fair Isaac's Enterprise Decision Manager software
26 October 2004 | 1281 views | 0
Source: Fair Isaac
Fair Isaac Corporation (NYSE:FIC), the leading provider of analytics and decision technology, today announced that Discover Financial Services, Inc., a business unit of Morgan Stanley (NYSE:MWD), has adopted its Enterprise Decision Manager system.
Fair Isaac's new software solution will help Discover, which operates the largest proprietary credit card network in the United States, build a decision management infrastructure that will enhance the consistency, relevancy, speed and precision of Discover's customer decisions.
"Providing the highest level of personalized service to our more than 50 million Cardmembers is a driving force behind the technology investments we make," said Carlos Minetti, executive vice president of Cardmember Services and Risk Management at Discover Financial Services. "Fair Isaac's Enterprise Decision Manager will help us further streamline our decision processes and allow us to more effectively cater to our Cardmembers' individual wants, needs and situations."
"Our Enterprise Decision Manager is an evolution of our strategy to provide tools as well as solutions to help businesses build 'decision power' to address particular industry problems," said Tom Grudnowski, CEO of Fair Isaac. "Through this agreement, we are helping Discover build its own highly customized applications using the same software tools we use to develop the world's leading predictive models and decision management applications."
Enterprise Decision Manager combines advanced predictive analytics, business rules technology and business control capabilities into a complete platform for managing decisions across the enterprise. Businesses can take unprecedented control of their decisions and significantly reduce the time and costs required to incorporate important changes in business priorities into their decision systems. It accelerates the development and deployment of decision management applications, reducing IT development and maintenance costs by up to 80 percent and helping business derive more value from every customer interaction.