Open Solutions, a leading provider of integrated, enterprise-wide data processing technologies for banks and credit unions throughout the United States, Canada and other international markets, announced Seattle Metropolitan Credit Union has selected The Complete Credit Union Solution: DNA, an enhanced relational data processing platform using .NET technology, to handle the credit union's current and long-term information technology operations.
Seattle Metropolitan Credit Union was chartered in 1933 to serve the financial needs of employees of the city of Seattle and their families. With $500 million in assets and more than 40,000 members, Seattle Metropolitan's charter has recently been expanded to include anyone who lives or works in the state of Washington. Jill Vicente, Chief Marketing Officer & VP of Planning at Seattle Metropolitan, cited the expansion of the credit union's member relations capabilities in the choosing of Open Solutions.
"Our institution realized that our previous core processor was not fully able to meet our growing business needs," said Vicente. "After a thorough search process, we determined that nothing else on the market compared to Open Solutions' member-centric platform. With this technology, we will be able to send much more targeted messaging to members in our efforts to provide relevant financial solutions when communicating with members through marketing and on the front line. Employees will be able to offer the right product at the right time, aligning our cross-selling opportunities with meeting the needs of our membership. This approach to member service made Open Solutions the logical choice with which to form a long term partnership."
The Complete Credit Union Solution: DNA is built on a powerful, centralized Oracle relational database designed to be an open architecture application, creating the flexibility necessary for running a service-oriented financial institution. By capitalizing on the strength of Open Solutions' unique universal data model and .NET design, the platform helps credit unions streamline both front- and back office processes and creates a centralized view of members, employees and business partners.
In addition to The Complete Credit Union Solution, Seattle Metropolitan will also implement Open Solutions' StreamLend Velocity, cView ReportWizard, Financial Accounting Suite (FAS) and the Workload Automation Suite provided by alliance partner UC4 (formerly AppWorx).
"Given the current economic climate and highly competitive marketplace, it is imperative that credit unions leverage resources wisely and implement sophisticated technology solutions that are not merely bleeding edge, but have proven business capabilities," said Louis Hernandez, Jr., chairman and CEO of Open Solutions Inc. "Open Solutions' flexible and dynamic platform is designed to help credit unions, like Seattle Metropolitan, manage their member information by making marketing and cross-selling efforts more targeted and efficient. With real-time access to data and reporting, executives, as well as front-line employees, will be able to make more strategic decisions based on current and accurate information. These types of results can only be achieved with a member-centric platform. We look forward to a strong partnership with Seattle Metropolitan Credit Union and helping them grow by meeting their members' specific needs."