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First Command Bank selects Fincentric

11 February 2004  |  2552 views  |  0

U.S.-based First Command Bank (FCB) has selected Fincentric Corporation to provide comprehensive deposit, lending, and Internet banking capabilities.

Fincentric's Wealthview Banking system will extend FCB's ability to support their bank representatives - plus more than 1,000 independent agents of First Command Financial Planning, an international financial services company that serves professional military families - in efficiently servicing the growing number of mobile military and those located in the United States.

"First Command Bank has long known the value innovative technology plays in providing the best financial services and products," said David White, president of First Command Bank. "That's why we selected Wealthview Banking's flexible and open architecture design. Moving forward, First Command will have a state-of-the-art banking platform to ensure that our goal of providing outstanding personalized service is maintained. Fincentric's technology will no doubt give us the competitive edge to strategically differentiate our financial services in the marketplace."

Wealthview Banking, based entirely on the Microsoft platform, will allow FCB to experience low total cost of ownership and quickly customize, assemble and distribute new banking products based on market demands.

"Moreover, the system's ease of use will greatly support our bank personnel and our clients' mobile lifestyles," White said.

Fincentric, a leading global provider of core retail banking and customer value management software solutions, is delivering more than a core bank processing solution. Along with Wealthview Banking, FCB will be deploying Fincentric's Wealthview Enterprise Server, Wealthview Service Portal and Wealthview Personal Portal to integrate multiple data sources into a single consolidated view of the customer.

"Fincentric's solution provides us the unprecedented ability to view complete and consolidated client financial information," White said. "With real-time access to data, our bank representatives can respond more efficiently with relevant products and services to help our clients pursue their financial goals."

"We are excited to deliver a low-cost, efficient technology platform for First Command's U.S. and international banking operations, today and for their evolving future needs," said Alice Laberge, Fincentric's president and chief executive officer. "First Command Bank is a forward-thinking organization, and with Fincentric's customer-centric Wealthview Banking system, they will move beyond the product-silo operations inherent in many of today's financial institutions. This modernization will enable First Command Bank to focus on the customer and to operate and compete more effectively."

Fincentric won the prestigious contract against other vendors, a win David White attributes to the system's real-time Internet functionality, flexibility and capability for customization. First Command Bank used an RFP process and engaged in a 10-month evaluation of four different core products involving three different companies. About 10 bankers and eight information technology staff members assisted in the evaluation.

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