Southeast Asia's CIMB Bank Berhad (CIMB) has selected Wincor Nixdorf's cash deposit technologies for the expansion of its extensive self-service terminal (SST) network.
CIMB is Malaysia's second largest financial services provider by asset size, and one of Asia's trendsetters in the migration of standard transactions to SSTs or automated teller machines (ATMs). In addition to the 650 systems that accept cash deposits, the bank is installing a further 680 cash dispensers. Rollout has begun and is expected to be completed by the end of 2008.
As the majority of Asian economies remain cash-oriented resulting in high volumes of low-denomination banknotes in circulation, fast-growing banks in the region are seeking ways to benefit from this trend. Financial institutions, such as CIMB Bank, are now beginning to migrate their deposit and withdrawal transactions to ATMs to improve service to customers.
Long considered an innovator, CIMB Bank is dedicated to offering its customers enhanced service. Its ATMs offer customers 24-hour cash dispensing, funds transfers and cash and cheque deposit facilities.This is the reason why more and more fast-growing banks like CIMB are choosing to migrate their deposit and withdrawal transactions to self-service. In doing so, they are increasingly installing cash-in systems that offer bigger banknote capacities, such as Wincor Nixdorf's ProCash 4000, to automate the deposit process. Both the cash-in systems and the monofunction ProCash 2000 dispensers will be installed in off-premise locations as an enhancement of the bank's current offer. Wincor Nixdorf will not only provide the installation service but also assume responsibility for ATM maintenance.